how to configure wipro mail on bb

About setting email account in Outlook, see this tutorial:

http://kb.mediatemple.net/questions/522/How+can+I+setup+email+in+Outlook+2007%3F

This what you can do to test inbound mail:

1. Configure in MS Outlook new mailbox:
* Display name: user@domain.com (your mail address from ServiceDesk -> Person -> your person -> e-mail)
* E-mail address: user@domain.com
* Incoming mail POP3: 1.2.3.4 - your SD smtp server ip address
* Outgoing mail SMTP: 1.2.3.4 - your SD smtp server ip address
* Account name: user@domain.com
* Password: blank
2. Send new mail from this account:
* To: ServiceDesk@1.2.3.4
* Subject: New Test ServiceCall
* Body: Test Test Test

I hope it help