You have to walk into your service provider outlet to get a replacement SIM card.PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider. Airtel has a easier way of getting PUK code. For getting PUK code of a Airtel number, send PUK<space>PhoneNumber to toll free number 121. You can make use of any other Airtel number to send this message since your SIM might have been blocked already.Besides that,you can also call to customer care using any other mobile phone which uses the same service provider. They will ask some details about you to make sure you are the owner of the SIM card. Questions might include your billing address, email ID, numbers you recently called or messaged etc. They might even ask you number printed on the SIM card, so be prepared with all details before calling them. Once you get the PUK code, enter it into the phone & your phone will return to normal.
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Good luck.Answered Sep, 17 2010
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