Sometimes you come across the video playback problems, it may results from the driver that need to be update or repair. You should search for the latest driver and install it to ensure the video play correctly. This article will show you how to fix cannot play video problem.
Solution
- Open the Start menu and select Run. Type devmgmt.msc in the Run dialog box and press OK.
Fix cannot play video problem
- The Device Manager window appears, click the plus sign (+) to expand Display adapters.
Fix cannot play video problem
- Double-click your video adapter such as VMware SVGAII to open the VMware SVGAII Properties window.
- The VMware SVGAII Properties window appears, switch to the Driver tab. There are four buttons that you can choose. If you wan to view details about the drive files, click on the Driver Details button. If you want to update the driver for this device, choose the Update Driver button. If the device can't work after updating the driver, you should click on the Roll Back Driver button to install driver. If you want to uninstall the driver, please select the Uninstall button button. Take installing the hardware driver update as an example, click on the Update Driver button.
Fix cannot play video problem
- The Hardware Update Wizard window appears, you can choose whether to let Windows search for new drivers through Windows Update. Click Next to continue.
Fix cannot play video problem
- Insert the hardware driver installation CD, choose the first option and click Next.
Fix cannot play video problem
- Click Finish to complete the operation of fixing cannot play video problem.
Fix cannot play video problem
Fix cannot play video problem
Tips
See also
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